Warranty Claim Form

**Please note that failure to provide the requested information may result in significant processing delays.**

Warranty Claim

Name(Required)

First Last

Address(Required)

Home Address City Province

Postal Code(Required)

First 3 Digits of Postal Code

Phone(Required)

Email(Required)

Original Order Number(Required)

Line Numbers

Indicate the affected line number(s) If you have the Original Order number.
If you do not have the original order number, please locate and provide the serial number on your window or door.
TIP: The sticker with the serial number should be located around the frame of your window or door.
Please view the reference photo at the bottom of the page.

Date of Install(Required)
Year is Required, Month is Helpful

Problem/Issue(Required)
Please describe the problem or issue you are experiencing

Upload Pictures

Drop files here or

Accepted file types: jpg, png, , Max. file size: 28 MB, Max. files: 10.

Upload photos to help identify the problem/issue.

Video or Large File Upload

Drop files here or

Max. file size: 128 MB, Max. files: 5.

Please Indicate the Number of Photos Uploaded

hCaptcha(Required)

Sample of the serial number. The sticker should be located around the frame of your window or door.